Privacy Policy

At Adhu Sports, we are committed to protecting your privacy and ensuring that your personal information is handled with care. This Privacy Policy outlines how we collect, use, and protect your data when you visit or make a purchase from our online store at adhusports.store.

Information We Collect

When you visit our website or make a purchase, we collect the following types of information:

  • Personal Information: Your name, email address, shipping address, phone number, and payment information (e.g., credit card details) when you make a purchase or create an account.
  • Device Information: Your IP address, browser type, time zone, and some of the cookies installed on your device.
  • Order Information: Information related to the items you purchase, payment method, and order history.
  • Interaction Data: How you interact with our website, including pages visited, time spent on each page, and actions such as adding products to the cart or completing a purchase.

How We Use Your Information

We use your information for the following purposes:

  • Order Fulfillment: To process and ship your orders, communicate with you about your purchase, and handle returns or exchanges.
  • Improve Customer Experience: To personalize your shopping experience, respond to your customer service inquiries, and provide relevant product recommendations.
  • Marketing and Promotions: To send you marketing emails, newsletters, or promotional offers. You can unsubscribe from these communications at any time.
  • Security and Fraud Prevention: To protect our store and your data from fraudulent activity and maintain security.

Sharing Your Information

We may share your personal information with trusted third parties, including:

  • Service Providers: Third-party companies that assist us in processing payments, shipping orders, and managing email marketing.
  • Analytics Tools: Companies that help us analyze website traffic and user behavior (e.g., Google Analytics).
  • Legal Requirements: When necessary to comply with laws or to respond to legal requests, we may share your information with law enforcement or other regulatory bodies.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to provide a better browsing experience and analyze user activity. You can control the use of cookies through your browser settings, but please note that disabling cookies may affect the functionality of our website.

Your Rights

If you are a resident of certain regions, including the European Union, you have the right to access, update, or delete the personal information we hold about you. To exercise these rights, please contact us at info@adhusports.store.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. For example, we will retain your order information for record-keeping and tax purposes.

Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or misuse. However, please be aware that no method of transmission over the internet is 100% secure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly.