Shipping Policy

At Adhu Sports, we strive to ensure that your order reaches you promptly and securely. Please review our shipping policy to understand our shipping processes, delivery times, and related information.

Shipping Destinations

We ship worldwide! Orders can be delivered to various locations, including:

  • Domestic Shipping: Within [Country/Region] (customize based on your primary market).
  • International Shipping: To most countries around the world.

Please note that shipping times and rates may vary depending on the destination.

Processing Time

  • All orders are processed within 2-3 business days after payment is received.
  • Orders placed on weekends or holidays will be processed on the next business day.

Once your order is processed, you will receive an email confirmation with tracking information.

Shipping Options and Delivery Times

We offer the following shipping options:

  • Standard Shipping: Delivery within 5-7 business days for domestic orders and 7-14 business days for international orders.
  • Express Shipping: Delivery within 2-4 business days for domestic orders and 5-10 business days for international orders.

Please note that delivery times are estimates and may be affected by factors such as customs delays or carrier issues.

Shipping Costs

Shipping costs are calculated at checkout based on your location, the size and weight of your order, and your selected shipping method.

  • Free Shipping: We offer free standard shipping on orders over [amount] (customize based on your pricing strategy) for domestic customers.

International customers are responsible for any customs duties, taxes, or import fees imposed by their country. These charges are not included in our shipping rates and must be paid by the recipient upon delivery.

Tracking Your Order

Once your order is shipped, you will receive an email with a tracking number and a link to track your shipment. Please allow 24-48 hours for the tracking information to update.

Missed Deliveries & Incorrect Addresses

  • Missed Delivery: If you miss your delivery, the courier may leave a notice or attempt a second delivery. Please follow the instructions provided by the courier to reschedule.
  • Incorrect Shipping Address: Please ensure your shipping address is accurate at checkout. We are not responsible for orders shipped to incorrect addresses provided by customers. If your order is returned to us due to an incorrect address, you will be responsible for the additional shipping costs to resend the order.

Lost or Damaged Shipments

If your order is lost or arrives damaged, please contact us immediately at info@adhusports.store. We will work with the shipping carrier to investigate and resolve the issue as quickly as possible.

  • For lost shipments, we will initiate a claim with the carrier and either replace the item or issue a refund once the claim is processed.
  • For damaged shipments, please email us photos of the damage and packaging so we can initiate a claim.